Solutions Configuration Executive

Founder Elevator Pitch on our Mission and Purpose:

As we started building with large language models and AI-powered natural language interfaces, I had an aha moment. It hit me just how significant this inflection point is: compute—the raw power of computers—is now accessible to people who don’t use computers."

"And when I thought about that, I realized the closest invention humanity has seen to this shift was electricity. When electricity arrived, it didn’t just light up homes—it transformed industries, democratized wealth, and empowered everyone, from factory owners to farmers, to grow and thrive. Today, with AI, we have the opportunity to do the same for the real economy."

"For the last two decades, the tech industry has had an incredible advantage. Computers have been like co-pilots for us, quietly amplifying our productivity and enabling us to grow faster than ever before. But 95% of businesses—builders, plumbers, and real estate agents—have been technically starved. These businesses make up 50% of GDP, five times larger than the entire tech industry, but they’ve never had access to the tools they need to compete."

"This is the inequality we’re solving. Strathclyde Worldwide Ltd is democratizing technology, bringing the power of compute to businesses that have been left behind. And what’s so rewarding is that we’re not just helping faceless corporations—we’re empowering real people. Small business owners who pour their hearts into their work. People whose success directly impacts their families, their communities, and society at large. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team."

"For me, this mission is personal. I’ve spent my career building companies that encourage people to connect in real life, to be physically active, and to engage with their communities. This isn’t just about productivity—it’s about health, happiness, and thriving societies. Humans weren’t built to spend their lives staring at screens. We’re wired to interact, to move, to be part of the real world. And what excites me is that Strathclyde Worldwide Ltd is helping to make this possible—empowering businesses that create real-world value to thrive at the same pace as the tech giants."

"This isn’t just about technology. It’s about fairness. It’s about giving the power of compute to the people who need it most, so they can grow, thrive, and make a difference. That’s our mission, and it’s something we can all be proud of."

Solutions Executive Role Description

We’re seeking a technically minded individual to help configure and integrate AI agent deployments for a range of clients. This role involves connecting various CRMs and marketing platforms to create powerful, seamless workflows. Your primary goal will be to remove technical barriers so that clients can focus on training, onboarding, and getting the most out of their new AI agents.

Working closely with our Customer Success Managers, you will methodically build and test integrations, ensuring every journey is flawless. Your efforts will deliver a high-trust launch experience with minimal friction, allowing clients to concentrate on their AI agent’s performance rather than technical hurdles.

Responsibilities

• Collaborate with Customer Success Managers to execute technical configurations for clients

• Integrate Strathclyde Worldwide Ltd with CRMs and other platforms using APIs, Zapier, and similar tools

• Meet throughput KPIs to ensure timely onboarding and support for multiple customers

• Continuously improve and streamline setup processes

• Track and report on setup times to drive data-informed improvements

• Identify and communicate product enhancement opportunities that simplify technical setups

• Ensure performance data is accurately transferred between systems, enabling clear reporting

• Suggest improvements that increase client value and enhance performance outcomes

• Identify and report bugs or issues to the engineering team

• Handle requests for setup adjustments for live customers, supporting both CSMs and customer service teams

Preferred Working Style & Skills

• Detail-oriented and meticulous

• Passionate about the evolving world of Gen AI

• A self-learner who enjoys building and problem-solving

• Growth mindset and resilient under pressure

• Energised by a high-volume, fast-paced environment

Technical Competencies

• Experience with Zapier, Pipedream, or similar automation/integration tools

• Proficiency in JavaScript or Python

• Familiarity with REST APIs and webhooks

• Experience with version control (e.g., Git) is a plus

If you’re excited about shaping the future of AI deployments and enjoy working on the technical side of onboarding and configuration, we’d love to hear from you. Apply now and help us deliver a frictionless, high-value experience for our clients.

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